UCC Services Portal is your first port of call for student queries or issues. Here you can log your own support ticket with our Student IT Helpdesk and view any tickets you've previously logged with us.
To access the UCC Services Portal please use the link below:
UCC Services Portal
Our Student Helpdesk is located in Boole Library please find the opening hours below:
In Term
Monday - Friday (08:30 - 21:00)
Saturday - Sunday (10:00 - 16:00)
Out of Term
Monday - Friday (10:00 - 16:00)
Saturday - Sunday (10:00 - 13:00)
Using the Student IT Knowledge Base, registered UCC student's can browse our Student IT Support articles:
Student IT Knowledge Base
To view our New to Student IT Training Video, please see the link below:
New to Student IT Training
To take a look at our Training and Learning webpage, see the link below:
Student Training and Learning